Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to getting your order to you as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days (where available)
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.
If your package appears lost, please contact us and we will assist you in working with the carrier to locate your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
International Shipping
International shipping may be available to select countries. Delivery times vary by destination.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team and we will be happy to help.